| Issue ID | 1505096 |
| Internal NHTSA # | 11140453 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | ML350 |
| Model Year | 2011 |
| File date | 09/02/16 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2011 mercedes-benz ml350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The contact called the dealer (mercedes-benz of bakersfield, 5600 gasoline alley dr, bakersfield, ca 93313, (661) 451-1400) every thirty days to determine when the parts would be supplied from the manufacturer. The dealer did not know when the parts would become available. The contact stated that the failure was identical to what was listed in nhtsa campaign number: 12e028000 (equipment). The contact stated that the accelerator pedal would become stuck and would not release properly when necessary; however, it was not the floor mat that caused the failure, as noted in the recall campaign. While exiting a car wash terminal, the accelerator pedal failed to release. The contact maneuvered the brake pedal and crashed into a concrete wall. The vehicle was not diagnosed. The vehicle was towed to the contact's residence. The driver sustained chest pains, pains to the breasts, a bruised mouth that was bleeding, and a head injury. Medical attention was required. None of the air bags deployed. A police report was not filed. The insurance company was notified of the crash. The manufacturer was also notified. The failure mileage was not available. Vin tool confirms parts not available. *tt*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | AVENAL, CA |
| VIN pattern | 4JGBB5GBXBAXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 26/09/12 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | SANGERA BAKERSFIELD |
| Dealer's telephone number | |
| Dealer's city | BAKERSFIELD |
| Dealer's state code | CA |
| Dealer's ZIP code |